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Frequently asked questions

Quick answers about the trial, door access, staff accounts and your data.

No. Every plan comes with a 14-day free trial and you can start without any card details.
No. Door access is optional. Many gyms start with the check-in desk and connect a turnstile later.
Expired members are flagged across the system, listed in your dues report and blocked at check-in and at the door until they renew.
Yes. Staff sign in with their own accounts, you choose what each one can access, and every payment records who received it.
Absolutely. Download your member list and payment records as CSV files at any time, and backups are taken automatically.

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